Refund Policy
Refund Policy
Introduction
At brazzino.casino, we are committed to providing a fair and transparent gaming experience. This Refund Policy describes our procedures and rules relating to the refund of deposits and winnings.
Refund Eligibility
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Deposits: Refunds on deposits will only be available if the deposited funds have not been used in wagering activities.
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Winnings: Generally, winnings are not eligible for refund. Exceptions can be made in cases of technical errors attributable to brazzino.casino.
Refund Process
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Request Submission: To initiate a refund, please contact our customer service team providing your account details and the reason for the request.
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Verification: Our team will review your request and may ask for additional information or documentation.
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Approval and Processing: If your request is approved, the refund will be processed to the original payment method within [30] working days.
Limitations
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Policy Abuse: brazzino.casino reserves the right to refuse a refund in cases of suspected abuse, including fraudulent activity or excessive requests.
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Compliance with Laws: All refund requests will be processed in accordance with applicable laws and regulations.
Contact Information
For more details, please contact us by email at info@brazzino.casino.