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Refund Policy

Refund Policy


At, we are committed to providing a fair and transparent gaming experience. This Refund Policy describes our procedures and rules relating to the refund of deposits and winnings.

Refund Eligibility

  1. Deposits: Refunds on deposits will only be available if the deposited funds have not been used in wagering activities.

  2. Winnings: Generally, winnings are not eligible for refund. Exceptions can be made in cases of technical errors attributable to

Refund Process

  1. Request Submission: To initiate a refund, please contact our customer service team providing your account details and the reason for the request.

  2. Verification: Our team will review your request and may ask for additional information or documentation.

  3. Approval and Processing: If your request is approved, the refund will be processed to the original payment method within [30] working days.


  1. Policy Abuse: reserves the right to refuse a refund in cases of suspected abuse, including fraudulent activity or excessive requests.

  2. Compliance with Laws: All refund requests will be processed in accordance with applicable laws and regulations.

Contact Information

For more details, please contact us by email at